Privacy Policy.
We respect your privacy and are deeply committed to protecting your personal data. This page explains how we collect, use, disclose, and safeguard your information.
Table of Contents
Section 01
Information We Collect
To provide a highly personalized, premium study experience, we collect certain information from you:
Account Information
When you register for an account or sign up for a free trial, we collect personal details such as your name, email address, and account credentials.
Study and Performance Data
We collect data related to your interactions with our platform. This includes quiz scores, tracking metrics, time spent on questions, completed subjects, and exam dates.
Integrated AI Interaction Data
Our integrated AI systems analyze your answering patterns, performance history, and any text inputs or queries you submit to the AI feature to continuously map your knowledge gaps and customize your study feed.
Technical and Usage Data
We automatically collect standard log data when you access our platform, including your IP address, browser type, device information, operating system, and pages viewed.
Analytics, Cookies, and Campaign Attribution
With your permission, we use Google Analytics 4 and Microsoft Clarity to understand page visits, product interactions, campaign parameters, sign-ups, trials, checkout starts, and confirmed subscriptions. Optional analytics and marketing storage are denied until you make a choice, and you can change that choice at any time through Cookie settings. We do not send passwords, access tokens, medical answers, or payment-card details to these tools.
Section 02
How We Use Your Information
We use the data we collect to deliver, maintain, and optimize a premium learning environment:
To Personalize Your Prep
Your performance and AI interaction data are used to power our integrated AI features, mapping your individual weaknesses and curating hyper-personalized study paths.
To Maintain the Platform
Creating your account, securely managing your login credentials, and tracking your overall subscription progress.
To Improve Our Content
Analyzing aggregate, non-identifiable usage trends helps us refine our medical icon systems, question quality, and UI/UX layout.
To Communicate With You
Sending important administrative updates, responding to customer support inquiries, or sharing critical account information.
Section 03
Data Sharing and Third Parties
We believe your study data is personal to your professional journey. We do not sell your data. We only share information with trusted third-party services strictly necessary to operate our business:
Service Providers
Secure hosting infrastructure, database management services, and trusted customer support systems.
Payment Processors
All financial transactions are handled securely via third-party billing providers. We do not store your credit card or financial account numbers on our servers.
Legal Requirements
If required by law, we may disclose information to comply with valid legal processes or protect the rights, safety, and security of our users.
Section 04
Data Security
We implement industry-standard administrative, technical, and physical security measures designed to secure your personal data from accidental loss, unauthorized access, or alteration. However, please note that no method of transmission over the internet is 100% secure.
Section 05
Your Rights and Choices
You have control over how your data is handled:
Access and Update
You can review, update, or correct your personal account details directly through your platform settings profile dashboard.
Account Deletion
You can request the permanent deletion of your account and associated study progress data at any time by contacting us.
Section 06
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our integrated technology, compliance requirements, or platform features. We will notify you of any material changes by updating the "Effective Date" at the top of this page.
Questions about your privacy?
If you have any questions or concerns about this Privacy Policy or how your data is handled by our integrated AI, please contact us at support@imgqbank.com
Disclaimer: Privacy regulations (such as GDPR or CCPA) vary significantly depending on where your users are located and where your business is registered. When you are ready to launch, it is highly recommended to have a legal professional review this framework to ensure full regional compliance.
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